California Lemon Law, also known as the Song-Beverly Consumer Warranty Act, is designed to help protect consumers. A trustworthy vehicle is a necessity this day and age. It ensures we get the children to school on time, allows us to get to work on time, and provides transportation for life’s other necessities. What most people don’t realize is that there are over 150,000 California vehicles sold every year that are considered to be lemons.
Thankfully, the California Lemon Law helps protect you against faulty vehicles and allows you to put your hard earned money back in your pocket. When making a vehicle purchase, it’s natural to want a great deal. However, sometimes a great deal isn’t as great as we think it is when the vehicle we purchase ends up needing extensive work. It’s important to know that, as a consumer, you have rights.
If you’ve leased or purchased a car that spends more time with the mechanic than you, there may be a solution. The California Lemon Law protects consumers against a variety of defective goods, including automobiles. Products covered by the law include consumer goods leased or purchased for personal, family, and household use. This applies to most consumer goods excluding:
If you’re sold a defective item and the manufacturer is unable to repair it in a reasonable time or number of attempts then they must either replace or refund your money for the defective item.
The California Lemon Law mandates that consumer goods manufacturers must:
The California Lemon Law pertains to customers who’ve leased or purchased new and used motor vehicles. If the seller or manufacturer of a warranted vehicle cannot repair the automobile within a reasonable time frame or number of attempts then they are required to replace or repurchase the vehicle. They must also cover any consequential and incidental damages and pay attorney costs and fees.
The specific limitations on repair attempts or duration vary depending on the specific item and defect. In most cases, defects related to safety require fewer attempts than those that are not related to safety.
Either way, it’s important that consumers exercise their rights when it comes to the purchase of defective goods. The laws are in place to protect consumers from these defective products so hard earned dollars aren’t wasted. The law also helps hold manufacturers to a higher standard when it comes to the production of their products. If people aren’t reporting defective products then the manufacturer may never be forced to fix the problem.
Consumers tend to be unsure of their rights when it comes to defective goods. Some may reach out to the manufacturer, but many do not. In fact, if the product is relatively inexpensive they likely just throw the product away and purchase another. However, with more expensive products such as vehicles, repurchasing isn’t as easy.
Thankfully, the law helps the owners of lemon vehicles by offering the following solutions:
It’s fantastic that the law protects consumers, but how do you know if you’ve purchased a lemon or if you’re just having bad luck? Well, if you’ve purchased a vehicle with a warranty and there are substantial problems that the manufacturer cannot repair in a reasonable time or number of attempts, you may be covered. The manufacturer must replace the item or refund your money.
If your vehicle or other consumer product qualifies for a refund then it includes:
The manufacturer can deduct a usage fee from the refund. The usage fee corresponds to the number of miles on the vehicle prior to the first lemon incident.
If you feel as though you’ve purchased a lemon but are unsure about what to do next, reach out to a lemon law attorney. A qualified attorney will be able to help you determine if The California Lemon Law applies to your product. They’ll also walk you through the process of reaching a resolution with the manufacturer. An impressive 99% of all lemon law cases settle out of court.
It’s important to understand your rights as a consumer. If you’re ever in doubt, reach out to a qualified attorney who is knowledgeable and experienced about lemon law in your state.